Celebration of Scholars
Identifying Individual & Organizational Interventions to Reduce Burnout in Medical Residents
Name:
Sidney Burke
Major: Psychological Science
Hometown: Richmond, Indiana
Faculty Sponsor:
Other Sponsors:
Type of research: SURE
Funding: SURE
Abstract
Burnout is a psychological syndrome resulting from a prolonged response to chronic stress in the workplace. More than 50% of physicians experience burnout or burnout symptoms. Studies show that combined interventions, targeting personal and organizational factors, have the most effective and long lasting results, especially when paired with refreshers over time. In this study, intervention methods to mitigate stress and anxiety leading to burnout symptoms among medical residents are identified. 29 medical residents completed a 9-question online survey intended to investigate the causes of stress and anxiety. A qualitative analysis was conducted to identify themes and to categorize them as organizational or individual stressors contributing to burnout. Organizational stressors were: overwork, inability to control schedule, conflict, confidentiality, and a culture of inequality and deference to those in positions of authority. The organizational solutions offered include establishing a reporting system for misbehavior, a confidential mentoring program, and two-way communication between residents and supervisors. Individual stressors for residents were: interpersonal conflict, inexperience, finances, maintaining relationships, and medical issues. Individual interventions noted were maintaining social networks. The healthcare industry would benefit by re-examining workload distribution and instruction in positive communication skills to deal with harmful inequality and hierarchy issues. Additionally, a reporting system to document disputes should be implemented. Individually, residents may benefit from a support group run by a trained leader who can maintain confidentiality.